India is home to more than 2,100 GCCs, and they are moving from delivering work for headquarters to owning products, platforms and global processes. That shift has created strong demand for leaders who can run a centre as a business. This programme gives you the market knowledge and buyer understanding you need to hold a credible conversation with a GCC leader, HR head or sponsor from your first week.
Over five days you will trace the 40-year story of GCCs in India and learn why they matter to companies and to the Indian economy. You'll see how centres are set up, organised and led, and meet our buyer: who they are, the challenges and barriers they face, and the 30 skills in our leadership framework. The final day brings it together, linking the market opportunity to the fellowship's design and each learner's six-month journey.
Each day combines a structured reading, a practical lab and a recap quiz. Your manager reviews every submission. The programme ends with a certification role-play and a presentation to the founders.
What you will be able to do
Total Classes
1 Subject
5 Learning Materials
4 Courses • 1 Students
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